Returns & Exchanges

At Empire Trading, we strive to ensure your fashion experience is seamless, offering a 30-day return window for all unworn apparel with original tags attached. Our streamlined process ensures that if your purchase isn't the perfect fit, we will make it right through a simple exchange or full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Items

Place the original items, including all designer tags and packaging, into a secure shipping box or the original mailer.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing